This Pricing Policy article outlines our pricing practices.
We strive to always offer the best possible prices on the highest-quality products that we can source.
Our business is broken down into two sections. We operate a warehouse here in Morenci, Michigan, where our customers can come and pick up their parts, or we can ship them across North America using UPS, USPS, and LTL over-the-road trucking. This business operates as Triple K Irrigation.
We also (as you can see) operate IrrigationSupplyParts.com, our online shop.
Both distribution channels, for the most part, sell the same items for the same prices. However, Triple K Irrigation sells items that IrrigationSupply Parts.com does not. Some items – large, heavy items like pumps and hoses can not currently be shipped via UPS or USPS, so calling in is the only way we can sell them. In order to price the order, we have to manually call freight carriers for pricing and availability and then share this with the customer, who makes the ultimate call. Is price more important than speed? Our goal is to provide freight options to our cleints to best meet their needs.
There are also a couple of items that IrrigationSupplyParts.com sells that Triple K Irrigation may not.
Both business segments have independent credit card processing systems. The credit card processing system we use online is specific to online retailing and may have different processing fees than the system we use for our retail business. At this time, we choose not to pass on these costs for our online business, mostly because we do not offer an online payment option outside of credit cards.
Triple K Irrigation uses a completely different credit card processing system. It is geared toward a more traditional retail environment with different costs to our business. In the current pricing environment, we choose to pass these costs on to clients wanting to pay via credit card, because they have the option of passing a credit check and ultimately pay by check. We also offer ACH payments on the retail side.
If you have any questions, feel free to email us at jeff@triplekirrigation.com or give us a call at 517-458-9741.